Pillars of Back to Basics

Basic Services: Creating decent living conditions
The planning, implementation and maintenance of basic infrastructure is critical for sustaining basic standards of living and economic activity in our towns and cities. All municipalities will develop service standards for each service, and will establish systems for monitoring adherence to these standards. Municipalities will be required to report on ward-level service delivery plans. We expect municipalities to perform the following basic activities, and the performance indicators will measure the ability
of our municipalities to do so:

Develop fund able consolidated infrastructure plans.
Ensure infrastructure maintenance and repairs to reduce losses with respect to:
o Water and sanitation.
o Human Settlements.
o Electricity.
o Waste Management.
o Roads.
o Public Transportation.
o Ensure the provision of Free Basic Services and the maintenance of Indigent register.

Good Governance

Good governance is at the heart of the effective functioning of municipalities. Municipalities will be constantly monitored and evaluated on their ability to carry out the following basics:

  • The holding of Council meetings as legislated.
  • The functionality of oversight structures, s79 committees, audit committees and District IGR Forums.
  • Whether or not there has been progress following interventions over the last 3 – 5 years.
  • The existence and efficiency of Anti-Corruption measures.
  •  The extent to which there is compliance with legislation and the enforcement of by laws
  • The rate of service delivery protests and approaches to address them
Public Participation

Measures will be taken to ensure that municipalities engage with their communities. We will enforce compliance with the provisions of the Municipal Systems Act on community participation. Municipalities must develop affordable and efficient communication systems to
communicate regularly with communities and disseminate urgent information.

The basic measures to be monitored include:
• The existence of the required number of functional Ward committees.
• The number of effective public participation programmes conducted by Councils.
• The regularity of community satisfaction surveys carried out.

Financial Management

Sound financial management is integral to the success of local government. National Treasury has legislated standards and reporting
requirements, and based on our monitoring of the indicators, we will identify the key areas emerging from the profiles and partner with
National Treasury to support the remedial process. Performance against the following basic indicators will be constantly assessed:
• The number of disclaimers in the last three to five years.
• Whether the budgets are realistic and based on cash available.
• The percentage revenue collected.
• The extent to which debt is serviced.
• The efficiency and functionality of supply chain management.

Institutional Capacity

There has to be a focus on building strong municipal administrative systems and processes. It includes ensuring that administrative positions
are filled with competent and committed people whose performance is closely monitored. Targeted and measurable training and capacity
building will be provided for Councillors and municipal officials so that they are able to deal with the challenges of local governance as well as
ensuring that scarce skills are addressed through bursary and training programmes. The basic requirements to be monitored include:
• Ensuring that the top six posts (Municipal Manager, Finance, Infrastructure Corporate Services, Community development and Development Planning) are filled by competent and qualified persons.
• That the municipal organograms are realistic, underpinned by a service delivery model and affordable.
• That there are implementable human resources development and management programmes.
• There are sustained platforms to engage organised labour to minimise disputes and disruptions.
• Importance of establishing resilient systems such as billing.
• Maintaining adequate levels of experience and institutional memory.